Terms of Service

Last Updated: September 17, 2026

These Terms of Service govern your use of the Allurbag online store and purchases made through our website. By accessing our website or placing an order, you agree to these Terms and the store policies referenced below.

About Allurbag

Allurbag is an online store offering shoulder bags, clutch bags, and related fashion accessories to customers within the United States.

Website: allurbag.shop
Email: support@allurbag.shop
Phone: +1 913-675-4352

Using Our Online Store

You may use our website only for lawful purposes.

You must not use the website in a way that interferes with its operation, attempts unauthorized access, introduces malicious code, or violates applicable law or the rights of another person.

Product Information

We aim to provide clear product descriptions, images, pricing, and other information to help customers make informed purchasing decisions.

Product appearance may vary slightly depending on screen settings, lighting, and other display conditions.

Product Availability

Products are subject to availability.

An item appearing on the website does not guarantee that it will remain available until an order has been successfully completed and accepted.

Prices and Currency

Prices are displayed in United States Dollars (USD) unless otherwise indicated.

The price shown during checkout is the price applicable to the order at the time the purchase is submitted, subject to correction of genuine technical or pricing errors.

Taxes

Any taxes that apply to an order are calculated or displayed through Shopify checkout where applicable.

Payment

Available payment methods are displayed during Shopify checkout.

PayPal is currently available as a payment method where shown at checkout.

Payment must be successfully authorized before an order can be completed.

For additional payment information, review our Payment Policy.

Order Information

Customers are responsible for reviewing product selections, quantities, shipping information, contact information, and payment details before completing checkout.

Providing incorrect or incomplete information may delay or prevent successful delivery.

Order Acceptance

Receiving an order confirmation does not prevent an order from being reviewed for payment, inventory, fraud prevention, address, or other order-processing issues.

If an order cannot be processed, we may contact the customer or cancel the affected order where appropriate.

Shipping

Allurbag currently ships within the United States.

Our standard shipping terms are:

  • Orders below $150.00 USD: $15.00 USD Ground Shipping.
  • Orders of $150.00 USD or more: Free Ground Shipping.
  • Processing time: 1-2 business days.
  • Transit time: 3-6 business days.
  • Estimated total delivery time: 4-8 business days.
  • Daily order cutoff: 12:00 PM GMT-08:00.

Business days are Monday-Friday, excluding applicable public holidays.

Delivery estimates are not guarantees.

Complete shipping terms are available in our Shipping Policy.

Order Cancellations

Cancellation requests may be submitted within 24 hours of placing an order.

We will try to process eligible requests before fulfillment begins, but a cancellation request does not guarantee that the order can be cancelled.

If fulfillment or shipping has already started, cancellation may no longer be possible.

Returns and Refunds

Eligible items may be requested for return within 40 calendar days from delivery of the item.

Customer-preference returns require the customer to provide and pay for return shipping.

Allurbag does not charge a restocking fee for approved returns.

Approved refunds are issued to the original payment method within 10 business days after the returned item has been received and inspected.

After Allurbag processes the refund, the customer's bank or payment provider controls any additional posting time.

Complete return and refund terms are available in our Return & Refund Policy.

Damaged, Defective or Incorrect Items

If an order arrives damaged, defective, or incorrect, contact Allurbag before returning the item.

We may request the order number, a description of the issue, and clear photos to review the request.

If the request is approved because of an order or product issue, appropriate return instructions and applicable return-shipping assistance will be provided.

No Direct Exchanges

Allurbag does not currently offer direct exchanges.

If you want a different product, you may return an eligible item according to our Return & Refund Policy and place a separate order.

Website Availability

We work to keep the website available and accurate, but uninterrupted access cannot be guaranteed.

The website may occasionally be unavailable because of maintenance, technical issues, Shopify services, third-party systems, or circumstances outside our reasonable control.

Accuracy of Website Information

We may correct typographical errors, technical errors, inaccurate descriptions, pricing errors, or other website information when identified.

Where an error materially affects an order, we may contact the customer before proceeding.

Third-Party Services

Our store uses services provided by Shopify and other third-party providers for functions such as payments, checkout, shipping, tracking, analytics, and website operation.

Use of third-party services may also be subject to their own terms and policies.

Third-Party Links

Our website may contain links to third-party websites or services.

Allurbag is not responsible for the content, availability, security, policies, or practices of independent third-party websites.

Intellectual Property

Unless otherwise stated, content created for the Allurbag website, including store text, layout elements, graphics, branding, and website materials, may not be copied, reproduced, distributed, or commercially used without appropriate authorization except where permitted by law.

Prohibited Uses

You must not use the website to:

  • Engage in unlawful or fraudulent activity.
  • Attempt unauthorized access to systems or customer information.
  • Introduce viruses, malicious software, or harmful code.
  • Interfere with the website, checkout, or security systems.
  • Collect information about other users without authorization.
  • Misrepresent your identity or payment information.
  • Violate applicable intellectual-property or other legal rights.

Disclaimer

The website and its content are provided on an "as available" basis to the extent permitted by applicable law.

Nothing in these Terms is intended to exclude rights or protections that cannot legally be excluded.

Limitation of Liability

To the extent permitted by applicable law, Allurbag is not responsible for indirect, incidental, or consequential losses resulting solely from circumstances outside our reasonable control.

This limitation does not apply where liability cannot lawfully be limited or excluded.

Indemnification

To the extent permitted by law, you agree to be responsible for losses or claims resulting from your unlawful misuse of the website, violation of these Terms, or infringement of another person's rights.

Privacy

Use of personal information is described in our Privacy Policy.

Changes to These Terms

We may update these Terms when our store practices, services, or applicable requirements change.

The current version will be posted on this page with an updated revision date.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

No Waiver

If we do not immediately enforce a provision of these Terms, that does not mean the provision or related rights have been waived.

Applicable Law

These Terms are subject to applicable laws and mandatory consumer protections that apply to the transaction and the parties involved.

Contact Information

Allurbag
Website: allurbag.shop
Email: support@allurbag.shop
Phone: +1 913-675-4352
Address: 13122 Logan Ln, Lenexa, Kansas 66215, United States

Customer Support Hours:
Monday-Friday, 9:00 AM-4:00 PM GMT-08:00

Live chat is available during business hours.

Email inquiries are normally answered within 24 hours during business days.

For assistance, visit our Contact Us page.