Contact Us
Thank you for visiting Allurbag. We're committed to providing helpful customer support before and after your purchase. If you have questions about our products, an existing order, shipping, returns, or any of our store policies, our team is here to assist you.
We encourage you to contact us using the information below, and we'll respond as soon as possible during our regular support hours.
Customer Support
Email: support@allurbag.shop
Live Chat: Human agent chat support available 24/7.
Customer Support Hours: Monday–Friday, 9:00 AM – 5:00 PM (Pacific Time)
Response Time: 24–48 business hours
Business Information
Store Name: Allurbag
Website: allurbag.shop
Business Address:
13122 Logan Ln
Lenexa, Kansas 66215
United States
How We Can Assist
You are welcome to contact us regarding:
- Product questions before placing an order.
- Order updates and shipping inquiries.
- Tracking assistance.
- Return and refund requests.
- Damaged, defective, or incorrect items.
- General questions about our store or policies.
Before Contacting Us
To help us respond more efficiently, please include your order number whenever your inquiry relates to an existing purchase. If your request involves a damaged or incorrect item, attaching clear photographs of the item and its packaging will help us review your request more quickly.
If you're looking for shipment updates, you can also use our Track Your Order page before contacting support.
For additional information about shipping, returns, or payments, please review our Shipping Policy, Return & Refund Policy, and Payment Policy.
We appreciate your business and look forward to assisting you.