ALLURBAG SUPPORT

How can we help you?

Questions about a bag, an existing order, delivery, returns or payment? Send us a message and our support team will review it.

EMAIL support@allurbag.shop Replies within 24 hours during business days
PHONE +1 913-675-4352 Available during business hours
SUPPORT HOURS Monday-Friday · 9:00 AM-4:00 PM GMT-08:00

Live chat is available during business hours.

MESSAGE ALLURBAG

Send us a message.

If your message concerns an existing order, please include the order number.

QUICK HELP

You may find the answer before sending a message.

01 ORDER STATUS Track an order

Check shipment progress after tracking becomes available.

Open tracking → 02 DELIVERY Shipping information

Review rates, processing, transit and delivery estimates.

Shipping Policy → 03 RETURNS Return an item

See the 40-day return window and refund process.

Return Policy → 04 COMMON QUESTIONS Browse FAQs

Find answers about orders, payments, returns and support.

View FAQs →
PRODUCT OR ORDER ISSUE

Help us understand what happened.

For damaged, defective or incorrect items, contact us before sending anything back.

1 Include your order number
2 Describe the issue clearly
3 Add useful photos where applicable
4 Wait for return instructions before mailing
ALLURBAG

Clear ways to reach us.

Store and customer-support details for Allurbag.

EMAIL support@allurbag.shop
PHONE +1 913-675-4352
BUSINESS HOURS Monday-Friday
9:00 AM-4:00 PM GMT-08:00
BUSINESS ADDRESS 13122 Logan Ln
Lenexa, Kansas 66215
United States