Privacy Policy

Last Updated: September 17, 2026

This Privacy Policy explains how Allurbag collects, uses, shares, and protects personal information when you visit our online store, place an order, contact customer support, or otherwise interact with our services.

Information We Collect

Depending on how you interact with Allurbag, we may collect information such as:

Name.
Billing and shipping address.
Email address.
Phone number.
Order and product information.
Customer support communications.
Return, refund, and cancellation information.
Information submitted through forms on our website.

Payment Information

Payments are processed through Shopify checkout and the payment methods available at checkout, including PayPal where available.

Payment providers handle payment credentials according to their own privacy and security practices. Allurbag does not receive or store complete payment card credentials on its own systems.

Information Collected Automatically

When you use our website, certain technical information may be collected automatically, including:

IP address.
Browser and device information.
Operating system.
Pages viewed and interactions with the website.
Referral information.
Approximate location derived from technical information.
Date and time of website activity.

How We Use Information

We may use personal information to:

Process and manage orders.
Confirm and process payments.
Arrange shipping and provide tracking information.
Process returns, refunds, and cancellation requests.
Respond to customer questions and support requests.
Communicate important information about an order.
Maintain and improve our online store.
Detect or prevent fraud, misuse, or security issues.
Maintain business and transaction records.
Comply with applicable legal obligations.

Shopify

Our online store is hosted through Shopify. Shopify processes certain information as necessary to provide storefront, checkout, order, account, and ecommerce services.

Shopify may process information according to its own privacy practices.

How We Share Information

We may share information with service providers when necessary to operate the store and complete customer transactions.

These may include:

Shopify.
Payment providers.
Shipping and delivery providers.
Order tracking services.
Website hosting and technical service providers.
Analytics or security services used by the store.
Professional advisers where reasonably necessary.
Government or regulatory authorities when disclosure is legally required.

We do not sell personal information to advertisers.

Cookies and Similar Technologies

Our website and services used by the store may use cookies and similar technologies to operate the website, remember preferences, maintain sessions, understand website usage, and support security and ecommerce functions.

Your browser may allow you to control or delete certain cookies. Disabling cookies may affect some website or checkout functions.

Analytics and Website Improvement

We may use website analytics information to understand how customers interact with the store and to improve navigation, product presentation, performance, and usability.

Marketing Communications

If you choose to subscribe to marketing or promotional communications, we may use the information you provide to send those communications.

You can use the unsubscribe option included in applicable marketing messages to stop receiving them.

Data Retention

We retain personal information for as long as reasonably necessary for the purpose for which it was collected, including completing transactions, providing customer support, maintaining records, resolving disputes, preventing fraud, and meeting applicable legal or accounting requirements.

Data Security

We use reasonable administrative and technical measures intended to help protect personal information.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

Your Privacy Choices and Rights

Depending on your location and applicable law, you may have rights relating to your personal information, which may include requesting access, correction, deletion, or other permitted actions.

To submit a privacy-related request, contact support@allurbag.shop.

We may need to verify your identity before completing certain requests.

Children's Privacy

Allurbag is not intended for children to use independently where parental or guardian consent is required by applicable law.

If we become aware that personal information was collected in circumstances requiring deletion or other action, we will take appropriate steps.

Third-Party Links

Our website may contain links to third-party websites or services.

Allurbag is not responsible for the privacy practices, security, or content of third-party websites. Please review their privacy policies before providing personal information.

International Processing

Some service providers used to operate the store may process information in locations outside the state or country where a customer resides.

Where required, information is handled according to applicable privacy and data-protection requirements.

Business or Legal Requirements

Information may be disclosed when reasonably necessary to comply with applicable law, respond to lawful requests, protect the rights or safety of customers or the business, investigate fraud, or enforce store policies.