Shipping Policy

Thank you for choosing Allurbag. This Shipping Policy explains how we process, prepare, and deliver orders placed through our website. It also outlines shipping timeframes, tracking information, and the procedures followed if a shipment is delayed, lost, or arrives with an issue.

Shipping Locations

Allurbag currently ships to addresses within the United States.

At this time, we do not offer shipping to international destinations.

Shipping Cost

We offer Ground Shipping throughout the United States for a flat shipping fee of $15.00 USD per order.

Shipping charges are calculated and displayed during checkout before your payment is submitted.

Order Cut-Off Time

Orders received before 5:00 PM Pacific Time (PT) on business days are submitted for processing on the same business day.

Orders placed after the daily cut-off time, on weekends, or on U.S. public holidays will begin processing on the next business day.

Processing Time

Orders are generally prepared and packed within 1–3 business days.

Processing includes payment verification, order review, packing, and preparing your shipment for collection by the shipping carrier.

Transit Time

After your order has been dispatched, delivery generally requires 5–8 business days.

Transit times may vary depending on your delivery location, carrier operations, seasonal shipping demand, weather conditions, or other factors outside our control.

Total Delivery Time

The estimated delivery timeframe for most orders is 6–11 business days, which includes both processing and transit time.

Delivery estimates are provided for informational purposes and should not be interpreted as guaranteed delivery dates.

Business Days

Our business days are Monday through Friday, excluding U.S. federal holidays.

Orders are not processed, packed, or shipped on weekends or public holidays.

Shipping Carriers

To deliver orders across the United States, Allurbag works with established shipping providers, which may include:

USPS
UPS
FedEx
DHL

The carrier assigned to your shipment is selected based on operational availability and the destination of your order.

Order Tracking

Once your order has been shipped, you will receive a shipment confirmation email containing tracking information, when available.

Tracking details may require up to 48 hours to become active after the carrier receives your package.

You may also monitor your shipment through our Track Your Order page.

Order Changes & Cancellations

If you need to request a change or cancellation, please contact our support team as soon as possible at support@allurbag.shop.

Requests may be considered before fulfillment begins.

After an order has entered fulfillment or has been shipped, modifications and cancellation requests can no longer be accepted.

Delivered but Not Received

If your tracking information indicates that your package has been delivered but you have not received it, we recommend that you:

Verify the shipping address provided with your order.
Check around your delivery location.
Ask household members, neighbors, or your property manager whether the package was accepted on your behalf.
Contact the shipping carrier for additional delivery information.

If you are still unable to locate your shipment, please contact our customer support team. We will assist with the carrier's investigation process. Any refund or replacement request will be reviewed in accordance with our Return & Refund Policy.

Incorrect Shipping Address

Customers are responsible for providing complete and accurate shipping information when placing an order.

If a package is returned because an incorrect or incomplete address was provided, a $15.00 USD reshipping fee will be required before the order can be shipped again.

Allurbag is not responsible for delivery issues resulting from inaccurate customer-provided shipping information.

Shipping Delays

Although we work to dispatch every order within the estimated timeframe, shipping delays may occasionally occur due to circumstances beyond our reasonable control.

Examples include:

Severe weather conditions.
Natural disasters.
Transportation disruptions.
Increased seasonal shipping volume.
Public holidays.
Carrier operational delays.

If your shipment is significantly delayed, please contact our support team and we will assist in reviewing the shipment status.

Lost Packages

If your shipment appears to be lost or tracking has not updated for an extended period, please contact support@allurbag.shop.

We will work with the shipping carrier to investigate the shipment. Any available resolution will be handled in accordance with our Return & Refund Policy.