Order received
Your order is submitted through Shopify checkout and enters our processing workflow.
Clear delivery timing, shipping costs, tracking information and support for orders delivered within the United States.
Your shipping cost is displayed at checkout before payment is completed.
Ground Shipping within the United States.
Free Ground Shipping when the qualifying order amount reaches $150.00 USD.
These are the main stages an Allurbag order moves through.
Your order is submitted through Shopify checkout and enters our processing workflow.
Orders are generally reviewed, packed and prepared for shipment within 1-2 business days.
Once shipped, the estimated transit time is 3-6 business days.
Processing and transit together generally result in an estimated total of 4-8 business days.
Business days exclude applicable public holidays. Weekends are not counted as normal processing business days.
Orders placed after the cutoff may begin processing on the next business day.
Tracking information is provided after your order ships and the tracking details become available.
Track your order →Customers are responsible for providing complete and accurate delivery information.
If you notice an error after ordering, contact us promptly. Address changes cannot be guaranteed after fulfillment begins.
Weather, transportation disruption, public holidays, high shipping volume or local delivery conditions can affect estimates.
If tracking has not updated for an extended period, contact us with your order number.
Check the most common delivery locations before contacting support.
Return eligibility, return-shipping responsibility and refunds are explained in our separate Return & Refund Policy.
Cancellation requests may be submitted within 24 hours of placing an order. If fulfillment or shipping has already begun, cancellation may no longer be possible.
Our support team can help with tracking, shipping questions, delivery-address issues and existing orders.
Live chat is available during business hours.
Contact us ↗